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Current ratings: ø 4,86 of 5 stars

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FAQ Search Results

  1. How can I contact your Service-Team?

  2. What are your payment methods?

  3. What is the hire purchase and do you have more information?

  4. Can I revoke my contract and purchase?

  5. Do you ship world wide?

  6. How much are the shipping costs?

  7. Do you ship directly to my holiday resort?

  8. How does the shipping work for countries outside the EU and do you have a VAT refund?

  9. Do you have a customer protection seal and security seals?


  • How can I contact your Service-Team?


    Our service team consists of experienced surfers and water sports enthusiasts who practice the sport and your job with passion. They will give you help and support you in product questions.

       Please note: you can reach us in the fastest and easiest way by chat and email!

       Please check at also service / contact us >here<

     

  • What are your payment methods?


    We have a total of 7 payment options including our unique hire purchase. 

    More information can be found in our service area / payment and >here<

     

  • What is the hire purchase and do you have more information?


    We offer for all purchases a convenient and easy hire-purchase. It is made ​​simple via our partner bank Santander Bank, germany's biggest financial bank. You decide on all the details of financing such as maturity, redemption rate and deposit rate itself. Actually for a limited time with a real 0.0% financing! (only available in germany at the moment)

    More information can be found in our service area / payment and >here<

     

  • Can I revoke my contract and purchase?


    Of course, you have the right of revocation within 14 days. This is shown at tendering and also sent with the order by email. You can see the revocation terms also in our shop. 

    More information including the withdrawl form can be found in our service area / revocation terms and >here<

     

  • Do you ship world wide?


    Of course we ship worldwide!

    More information can be found in our service area / shipping and >here<

     

  • How much are the shipping costs?


    More information can be found in our service area / shipping and >here<

     

  • Do you ship directly to my holiday resort?


    As said we ship worldwide and therefore we can send your order directly to your resort.

    More information can be found in our service area / shipping and >here<

     

  • How does the shipping work for countries outside the EU and do you have a VAT refund?


    We ship worldwide. Therefore we also offer the possibility of a VAT refund in countries outside the EU (such as switzerland).

    More information can be found in our service area / shipping and >here<

     

  • Do you have a customer protection seal and security seals?


    Of course, we have different customer protection and security seals! This creates transparency and full confidence when your purchase.

     


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